Privacy Policy

Kioni’s Homestyle Bites Privacy Policy

Last updated: 25 January 2026

This Privacy Policy for Kioni’s Homestyle Bites explains how we collect, use, protect, and share personal information when you visit bitesbykioni.com, place an order, or interact with our online bakery services.

Kioni’s Homestyle Bites (“we”, “us”, or “our”) is committed to protecting customer data and maintaining transparency in how personal information is handled in compliance with applicable data protection laws.

By using our website or services, you agree to the practices described in this bakery privacy policy.


1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or online services. Updates will be posted on this page with a revised “Last updated” date.


2. Personal Information We Collect

As an online food business, we collect personal information necessary to process orders, communicate with customers, and improve our services.

2.1 Information You Provide Directly

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment confirmation details
  • Account login details
  • Customer support messages

Providing certain personal data is optional, but some services may not function without it.


2.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser and device information
  • Pages visited and interaction data

This information helps us improve website performance and user experience.


2.3 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential site functionality
  • Remember preferences
  • Analyze traffic and performance

Our store is powered by Shopify, which uses cookies as outlined here:
https://www.shopify.com/legal/cookies

You may disable cookies in your browser settings, though some features may not work correctly.


3. Information We Receive From Third Parties

We may receive information from:

  • Shopify (our e-commerce platform)
  • Payment processors handling secure transactions
  • Analytics and marketing service providers

All third-party data is handled in accordance with this customer data protection policy.


4. How We Use Personal Information

We use personal data to:

4.1 Provide Bakery Products and Services

  • Process and fulfill orders
  • Manage payments and deliveries
  • Handle returns and customer inquiries

4.2 Marketing and Communications

  • Send promotional emails (you can opt out anytime)
  • Improve advertising relevance

4.3 Security and Fraud Prevention

  • Protect against unauthorized access
  • Maintain safe online transactions

4.4 Customer Support

  • Respond to questions and feedback
  • Improve service quality

5. How We Share Personal Information

We may share personal information with:

  • Payment processors
  • Shipping and fulfillment partners
  • IT and website service providers
  • Marketing platforms (as allowed by law)

We do not sell personal information for profit, though limited data sharing may occur for advertising purposes as defined by applicable law.


6. User-Generated Content

Any reviews or comments posted publicly on our website may be visible to others. We are not responsible for how third parties use publicly shared information.


7. Third-Party Websites

Our website may link to external websites or social media platforms. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.


8. Children’s Privacy

Kioni’s Homestyle Bites does not knowingly collect personal information from children under 16 years of age. If such data is identified, it will be deleted upon request.


9. Data Security and Retention

We take reasonable steps to protect personal information. However, no online system is completely secure. Personal data is retained only as long as necessary to meet business, legal, and operational requirements.


10. Contact Information

For questions regarding this online bakery privacy policy or how your data is handled, please contact us via bitesbykioni.com.